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  • Acceptance of Orders
  • Back Orders
  • International Orders
  • Mail Order
  • Payments
  • Sales Tax
  • Shipping & Handling Fees

    Acceptance of Orders

    The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Monkeying Around reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order. By placing a credit card order, the customer grants the Ward Performance, Inc. permission to contact their bank to verify name, and address.

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    Back Orders

    If an item is back ordered, we will notify you via e-mail. We will notify you via email and give you a cancellation option on shipments scheduled more than 30 days after the order date. Back orders will be filled before new orders when the back ordered items become available. Many manufacturers will put an item on back order and then discontinue it. We will notify you via email if this happens.

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    International Orders

    At this time we are not processing international orders. Please check back as we do plan on servicing our international customers in the near future.

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    Mail Order

    You may place an order by mail, paying with a cashiers(certified) check or money order. Fill out an online order and print the credit card information form instead of finishing the online order. Mail the form and payment to:

    Monkeying Around
    P.O. Box 10131
    Rochester, NY 14610

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    Payments

    In the U.S. we accept money orders and cashier(certified) checks for mail orders. We accept Visa, MasterCard and Discover for all internet orders.

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    Sales Tax

    Sales tax is charged on instate orders if required by law.

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    Shipping & Handling Fees

    Shipping and handling charges are based on total books in your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.
    We will notify you if there is an increase in the shipping charge or your order prior to billing and shipping.
    Shipment By FedEx: We ship via FedEx Ground or US Postal Service (Media Mail) in the continental US. Shipments to Alaska and Hawaii will have an additional shipping cost applied.
    Delivery Time: Allow 4-20 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska and Hawaii Orders.
    Consolidated Shipments: Entire orders will be shipped together if possible.

    Shipping and handling charges:

    Quantity of Books Rate
    1 $2.90
    2 - 3 $3.25
    4-5 $3.60
    6-7 $3.95
    8 - $4.30
       
    Alaska & Hawaii are shipped US Media Mail only


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    Copyright ©2000-2008 Monkeying Around, Rochester, NY